JuvodHR Blog > Author archives: Pam Waits

3 Ways Inaccurate Job Descriptions Are Like Zombies

In Case of the Walking Dead...

Job descriptions outline the road map to success, touching every aspect of the employee experience from hiring, to compensation, to directing and managing performance. Too many times they’re placed on a shelf and left to rot… just like Zombies.

Zombies are apocalyptic creatures destined to destroy the earth. Inaccurate job descriptions can have a ...

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Rating Errors & How to Avoid Them

No time to chat. I need to spread some motivation somewhere else.

Performance reviews must be valid in order for companies to achieve the maximum benefits such as increased productivity and reduced turnover. Validity comes from tying the review to the job and rating the employee honestly on their performance.

Rating errors reduce validity. This guide outlines common rating errors, including steps you can take to prevent ...

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"How To" Guide for Rating Employees

If you exclude job performance, you're doing quite well.

When companies conduct performance reviews, their employees are more committed, have higher productivity and are more likely to stay. Such companies also have higher levels of customer satisfaction.

Yet in spite of all these benefits, many people struggle with evaluating employees. A common concern is deciding what rating to give.

Most performance review systems require ...

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8.5 Reasons I Love Doing Performance Reviews

Love Performance Reviews

I know what you’re thinking – “sure, forget everything I know – I’ve heard that before”. You know how I know? Because I thought it, too. I’ve got 20 years of experience in Human Resources and I’m a psychologist (we can read minds, you know).

Performance reviews are rated as one of the ...

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Holy Stress Reducer, Batman! Thanks for the New Job Title!

Batman is more than just a pretty face. He knows that well-written job descriptions can have a significant, positive impact on business. They can increase profits, customer loyalty and employee satisfaction. Additionally, they can reduce turnover. That’s why Batman keeps his sidekick Robin’s job description up to date.

Recently, Batman learned that job ...

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Feedback Increases Employee Engagement

Engaged employees produce better organizational results. That’s a fact.

Research by Gallop shows that engaged employees are more productive and their companies are more profitable. When employees are disengaged, customers suffer and are more likely to leave.

Managers play a critical role in driving engagement and feedback is key. Positive feedback produces the highest ...

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How to Determine if Corrective Action is Warranted

Is Corrective Action is Warranted?

Employees mess up. They act out, violate policies, mishandle orders, behave rudely toward customers.

While not all issues require corrective action, others significantly impact your business, necessitating formal documentation.

How do you decide when corrective action is needed? There are two general occasions. When the employee:

  1. Continuously fails to meet expectations or
  2. Engages in gross ...

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Spiderman, Batman, Superman and Wolverine Walk Into a Performance Review

Superhero performance reviews

The past few weeks, we’ve had fun reviewing the performance of Batman, Spiderman, Superman and Wolverine. Now it’s time to see how they stack up against each other.

Being able to fairly compare the relative value of employees across different Job Titles allows management to get a clear picture of where to spend ...

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Top 5 Benefits of Handling Disciplinary Actions Quickly

Prevent absenteeism with Corrective Notices

Disciplining employees is tough, even for the most experienced managers. Rather than dealing with the conflict, it’s tempting to ignore the problem. Maybe:

  • No one else will notice
  • The problem will correct itself
  • The employee will quit or move to another department

Nothing good comes from ignoring disciplinary issues.

  • Problems escalate
  • Other employees exhibit ...

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Five Steps To a Legally Defensible Performance Review System

Feedback for Legally Defensible Performance Reviews

A well-designed performance review process contributes to an organization’s success by improving customer satisfaction, productivity and profitability[1]. Performance reviews can also protect from frivolous lawsuits and provide a defense against allegations of unfair treatment.[2]

If not done improperly, they can become weapons against the company.Courts view employee reviews as a link ...

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